Cancellation & Refund Policy

Our Guarantee

We want you to feel confident and supported in your journey with Moonflower Wolf. If the Founder Pass is not the right fit for you, we offer a simple, no-stress refund policy.

30-Day Refund Policy

• You may request a full refund within 30 days of your initial Founder Pass purchase.
• No questions asked.

How to Request a Refund

To request a refund:

• Contact our support team via email or through the Founder Pass community.
• Include your account email, name, and (if available) your order or transaction ID.
• We will review and process your request within 5–7 business days.
• Once approved and processed, the refund will be sent to your original payment method.
• The time it appears in your account depends on your bank or payment provider.

Cancellations

• The Founder Pass is a one-time payment with no recurring subscription.
• Once purchased, the pass is not automatically canceled or expired.
• If you want to stop using the app, you can simply stop logging in or request account deletion.

Account Deletion (Optional)

If you want to delete your account and your personal data:

• Let us know when you contact support.
• We will remove your data within a reasonable time, unless we must keep some information for legal or security reasons.

Contact Support

If you need help with:

• Payments
• Refund requests
• Account deletion

Please reach out through the Founder Pass community or contact us directly via our support channels.